PSPF ‘S DIGITAL TRANSFORMATION JOURNEY ELATES PARTNERS

The Public Service Pensions Fund (PSPF) on October 10, 2024 donated scanners to the Ministry of Education and the Zambia Police Service as part of its efforts to enhance the efficiency of pension processing for retired Public Service employees.

This initiative aligns with PSPF’s broader strategy to integrate systems with key partners, enabling the rapid transmission of essential information and reducing delays caused by handling physical files.

During separate handover ceremonies at the Ministry of Education Headquarters and the Zambia Police Service Headquarters in Lusaka, PSPF Chief Executive Officer, Mr. Francis Pindani Nyirenda, reiterated the Fund’s commitment to reducing pension processing times from 21 days to 2 days.

Mr. Nyirenda said this initiative is part of PSPF’s 2024-2028 Strategic Plan and aligns with the government’s broader effort to enhance e-services across public institutions. He commended the Ministry of Education's liaison staff and officers from the Zambia Police Service for their dedication in undergoing training on the new system integration.

Ministry of Education Permanent Secretary for Administration, Mrs. Noriana Muneku expressed her gratitude to PSPF for recognizing the ministry’s key role in ensuring timely pension payments and noted that the scanners will improve the operations of both the Ministry and PSPF.

And Deputy Inspector General of Police for Administration, Mr. Milner Muyambango, who received the scanners on behalf of the Zambia Police Service, praised PSPF for its commitment to improving service delivery by providing the necessary tools for the electronic transmission of files.